About This Course
Often problem solving is only understood to mean writing 8D reports . This training communicates the specific techniques of the 8Dmethod and additionally demonstrates supporting analytical for problem processing.
This course appeals especially to an orginazation‘s employees from sales, development, customer service and claims processing, production, purchasing, logistics, as well as internal and external quality assurance who in the foreseeable future will be put in charg of a problem solving team .
The participants will be trained to handle the evaluation of existing data and to describe still missing information in such a way that other team members can procure it for further processing .
Preferably first experiences with problem processing in your own organisation.
Certificate of Qualification
After passing the test, the participants will receive a certificate of qualification.
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